Terms & Conditions

Last Updated: 13 August 2026

These Terms & Conditions ("Terms") govern the purchase and use of GoHighLevel-related services, account services, A2P verification services, and reseller services provided by Internet Marketers Connect ("IMC", "we", "us", or "our").

By purchasing any service from us, submitting an order, making a payment, or using a service provided by us, you acknowledge that you have read, understood, and agreed to these Terms.

1. Services We Provide

Internet Marketers Connect provides services related to GoHighLevel sub-accounts, account setup and management, A2P verification assistance, reseller services, and other related digital services.

GoHighLevel is a third-party platform. Our services provide access, setup, management, or assistance related to GoHighLevel and do not mean that the customer owns the GoHighLevel platform or its underlying technology.

The availability and functionality of third-party services may be affected by changes, policies, technical issues, suspensions, or decisions made by the relevant third-party provider.

2. GHL 2-Year Access Plan

The GHL 1 Sub-Account — 2-Year Access plan is available for a one-time payment of ₹2,500 per sub-account.

This plan provides access to one GoHighLevel sub-account for a maximum period of two years, subject to these Terms and the availability and policies of GoHighLevel.

This plan does not constitute lifetime access or permanent ownership of a GoHighLevel account.

The two-year access period begins from the date the applicable sub-account is provisioned or activated.

Refund Policy — 2-Year Access

Customers may request a refund within 3 days of purchase.

If a refund is approved within this period, ₹250 will be deducted from the refund amount as an administrative/setup charge.

After the 3-day refund period has expired, the payment is non-refundable.

3. GHL Active Plans

Our Active Plans provide a GoHighLevel sub-account together with an ongoing account fee.

The applicable pricing is:

1 Sub-Account

  • Initial payment/setup: ₹2,500

  • Ongoing account fee: ₹100/month

3 Sub-Accounts

  • Initial payment/setup: ₹5,000

  • Ongoing account fee: ₹300/month

10 Sub-Accounts

  • Initial payment/setup: ₹7,000

  • Ongoing account fee: ₹1,000/month

The ongoing fee is charged according to the number of active sub-accounts.

For example:

  • 1 account = ₹100/month

  • 3 accounts = ₹300/month

  • 10 accounts = ₹1,000/month

The ongoing fee is equivalent to ₹1,200 per year per active sub-account when billed monthly.

Refund & Cancellation Policy — Active Plans

Customers may request a refund within 3 days of the initial purchase.

If a refund is approved within this period, ₹250 will be deducted from the refundable amount as an administrative/setup charge.

After the initial 3-day refund period, customers may cancel their Active Plan at any time.

However, no refund or partial refund will be provided for the current billing period.

Cancellation will prevent future recurring charges, subject to any applicable processing time.

4. Recurring Payments

Customers purchasing an Active Plan authorize the applicable recurring account fee to be charged according to the selected billing arrangement.

The recurring charge is calculated based on the number of active sub-accounts.

If additional sub-accounts are added later, the applicable recurring fee may increase accordingly.

If sub-accounts are removed, the applicable recurring fee may decrease from a subsequent billing cycle, subject to our account management procedures.

5. 7-Day Grace Period

For recurring Active Plans, we provide a 7-day grace period following a failed, missed, or overdue recurring payment.

During the grace period, we may attempt to collect the outstanding payment and may contact the customer regarding the overdue amount.

If the outstanding payment is not received within the grace period, we reserve the right to suspend or deactivate the affected sub-account(s).

Restoration after suspension may require payment of outstanding amounts and may be subject to additional processing requirements.

The 7-day grace period does not create a permanent right to continued access without payment.

6. Unlimited GHL Reseller Plan

The Unlimited GHL Reseller Plan is available for ₹10,000 per month.

This plan is intended for customers who wish to resell or provide multiple GoHighLevel sub-accounts to their own customers or clients.

The reseller is responsible for how they market, sell, and provide services to their own customers.

Reseller Cancellation

The customer may cancel the Unlimited GHL Reseller Plan at any time.

Cancellation will prevent future billing after the applicable cancellation takes effect.

No refund or partial refund will be provided for the current monthly billing period.

7. A2P Verification Service

Our A2P Verification service is available for ₹10,000, unless otherwise agreed in writing.

The service involves assistance with the A2P verification/registration process.

Approval is ultimately subject to the relevant third-party platforms, carriers, messaging providers, regulatory requirements, and their respective policies.

A2P Refund Policy

No refund will be provided once A2P verification work has started.

For the purpose of this policy, work may be considered started when we begin processing the customer's information, preparing/submitting the application, communicating with the relevant provider, or performing other work required to complete the verification process.

Payment for A2P verification does not guarantee approval by a third-party provider.

8. Third-Party Platforms

GoHighLevel and other third-party services used in connection with our services are operated independently by their respective providers.

We do not control third-party:

  • pricing;

  • policies;

  • account approval decisions;

  • platform availability;

  • feature changes;

  • API changes;

  • service interruptions;

  • account restrictions;

  • suspensions;

  • compliance decisions; or

  • termination decisions.

If a third-party provider changes its policies, pricing, technology, or availability, our services may be affected.

9. Account Suspension or Termination

We reserve the right to suspend or terminate access to our services if:

  • payments remain overdue;

  • the customer violates these Terms;

  • the customer uses the service for unlawful or prohibited activities;

  • the customer's activities create a risk to our business or third-party platforms;

  • the customer provides false, misleading, or fraudulent information; or

  • suspension is necessary to comply with a third-party provider's requirements.

Where reasonably possible, we may provide notice before suspension.

10. Customer Responsibilities

Customers are responsible for providing accurate information required to create, configure, verify, or maintain their account.

Customers must not use our services for unlawful activities, fraud, spam, abuse, deceptive marketing, prohibited messaging, or any activity that violates applicable law or third-party platform policies.

The customer is responsible for the content, campaigns, messages, contacts, advertisements, and business activities conducted through their account.

11. Account Credentials & Security

Customers must keep their account credentials, passwords, API credentials, authentication information, and other security information confidential.

Customers should not share account credentials with unauthorized individuals.

We are not responsible for losses caused by the customer's failure to maintain reasonable account security.

12. Service Availability

We make reasonable efforts to provide access to the services purchased by the customer.

However, we do not guarantee uninterrupted or error-free operation because some services depend on third-party platforms, internet connectivity, payment processors, APIs, telecommunications providers, and other external systems.

Temporary interruptions may occur because of maintenance, technical problems, third-party outages, security incidents, or other circumstances outside our reasonable control.

13. Payments & Taxes

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, government charges, payment processing charges, or other legally applicable charges may apply where required.

The customer is responsible for providing accurate billing information.

14. Refund Requests

Where a refund is permitted under these Terms, the customer must contact us using the support channel provided at the time of purchase.

Refund requests must be submitted within the applicable refund period.

Approved refunds will generally be processed using the original payment method, subject to payment processor timelines and applicable procedures.

15. No Transfer or Resale of Certain Plans

Unless specifically permitted under the purchased plan, customers may not sell, transfer, assign, or otherwise transfer their purchased GoHighLevel sub-account access to another person.

The Unlimited GHL Reseller Plan is specifically intended for customers who wish to operate a reseller model.

16. Changes to Services and Pricing

We reserve the right to modify our services, features, pricing, or plans from time to time.

Changes to recurring pricing for an existing customer will be communicated where reasonably required before the new price becomes applicable.

Existing purchases that have already been completed will remain subject to the terms applicable to that purchase, unless otherwise required by law or agreed with the customer.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Internet Marketers Connect shall not be responsible for indirect, incidental, consequential, or business losses resulting from third-party platform outages, account restrictions, platform changes, loss of data, loss of revenue, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Prohibited Activities

Our services must not be used for activities that violate applicable laws or the policies of GoHighLevel, telecommunications providers, messaging platforms, payment processors, advertising platforms, or other third-party services.

We may suspend or terminate services where we reasonably believe that prohibited activity is taking place.

19. Intellectual Property

All trademarks, logos, software, designs, documentation, and other intellectual property belonging to GoHighLevel or other third parties remain the property of their respective owners.

Nothing in these Terms transfers ownership of third-party intellectual property to the customer.

Our own website content, branding, documentation, processes, and materials remain the property of Internet Marketers Connect unless otherwise agreed in writing.

20. Electronic Acceptance

By submitting an order, checking an acceptance checkbox, signing an electronic form, making payment, or otherwise electronically accepting these Terms, the customer acknowledges and agrees to be bound by these Terms.

Electronic contracts and electronic records can have legal recognition under Indian law.

21. Governing Law

These Terms shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter, subject to applicable law.

22. Contact & Support

For questions regarding these Terms, payments, account access, cancellations, or services, customers may contact Internet Marketers Connect through the contact and support channels provided on our website.